Some advice from Jeff Bezos

Jason Fried from Basecamp on advice they got from Jeff Bezos: People who were right a lot of the time were people who often changed their minds. He doesn’t think consistency of thought is a particularly positive trait. It’s perfectly healthy — encouraged, even — to have an idea tomorrow that contradicted your idea today. ∞Permalink

T-Mobile Tackles Customer-Service Woes by Adding a Human Touch

Bloomberg: The third-largest U.S. wireless carrier unveiled what it claims is a patented customer-service program on Wednesday called Team of Experts. Subscribers who call or message for assistance will be assigned a group of employees to fix the issue. This might sound like a corporate joke, but the few times I’ve had to interact with […]

Facebook to Banks: Give Us Your Data, We’ll Give You Our Users

WSJ reporting: The social media giant has asked large U.S. banks to share detailed financial information about their customers, including card transactions and checking account balances, as part of an effort to offer new services to users. This sounds like an all around bad idea. Glad to hear some banks are walking away from these […]

Graphene’s sleeping superconductivity awakens

The researchers suggest, for example, that graphene could now be used to create new types of superconducting quantum devices for high-speed computing. Intriguingly, it might also be used to prove the existence of a mysterious form of superconductivity known as “p-wave” superconductivity, which academics have been struggling to verify for more than 20 years. It […]

Huawei hedges bet on Google’s Android, plans in-house OS

Developing an in-house OS is fine as a bargaining chip during Android contract negotiations, but a new OS with no apps won’t resonate with customers when Android is available from every other OEM. Tizen hasn’t been able to compete with Android on smartphones, but Samsung has used it almost exclusively on smartphones and other “smart” electronics that don’t have […]