Some advice from Jeff Bezos →

Jason Fried from Basecamp on advice they got from Jeff Bezos: People who were right a lot of the time were people who often changed their minds. He doesn’t think consistency of thought is a particularly positive trait. It’s perfectly healthy — encouraged, even — to have an idea tomorrow that contradicted your idea today. ∞Permalink

The Oldest Airlines in the World That Are Still Flying Today →

It might surprise some to learn that the world’s second-oldest airline is actually Colombia’s Avianca. It was founded as SCADTA, or Sociedad Colombo Alemana de Transporte Aéreo and its first flight was from Barranquilla to Puerto Berrio in September 1920. The airline changed its name to Avianca – an acronym of Aerovías Nacionales de Colombia …

T-Mobile Tackles Customer-Service Woes by Adding a Human Touch →

Bloomberg: The third-largest U.S. wireless carrier unveiled what it claims is a patented customer-service program on Wednesday called Team of Experts. Subscribers who call or message for assistance will be assigned a group of employees to fix the issue. This might sound like a corporate joke, but the few times I’ve had to interact with …

Facebook to Banks: Give Us Your Data, We’ll Give You Our Users →

WSJ reporting: The social media giant has asked large U.S. banks to share detailed financial information about their customers, including card transactions and checking account balances, as part of an effort to offer new services to users. This sounds like an all around bad idea. Glad to hear some banks are walking away from these …

Google Removes ‘Don’t Be Evil’ Clause From Its Code of Conduct →

Kate Conger reporting for Gizmodo: Google’s unofficial motto has long been the simple phrase “don’t be evil.” But that’s over, according to the code of conduct that Google distributes to its employees. The phrase was removed sometime in late April or early May, archives hosted by the Wayback Machine show. Being evil is now encouraged at …